Dutch Vet Review 2026: Is the Online Vet Membership Worth It?

By the Simple Life Reviews editorial team

This Dutch vet review is about the online vet membership sold at dutch.com, which has nothing to do with the DUTCH hormone test or the Dutch language. Dutch gives pet owners unlimited video calls and messages with licensed vets in their state, for up to five pets, with prescriptions shipped to the door. Below we look at what it costs, what its vets can and cannot treat, what owners praise and complain about, and whether the membership is worth it.

Contents

• Our verdict in brief
• How we researched this review
• What is Dutch?
• Pricing
• How Dutch vet visits work
• What Dutch can and cannot treat
• What owners like
• What owners complain about
• Pros and cons
• Who it's for
• Alternatives
• Security & data
• Bottom line
• Our ratings
• FAQ

Our verdict in brief

Dutch is good value if you have several pets or a pet with an ongoing issue such as allergies, anxiety or flea and tick needs, and you want quick vet advice without a clinic trip. Its weak spot is the pharmacy side: owners repeatedly report delayed or lost prescriptions and slow support when something goes wrong. Use it for routine and chronic care, keep a local vet for emergencies, and do not rely on it for medication your pet cannot go without.

How we researched this review

Simple Life Reviews did not use Dutch with a pet. We read the 123 owner reviews and posts collected on Thingtesting, two affiliate reviews of Dutch on WortheBuck, and Dutch's homepage and membership page on the day we published.

The WortheBuck reviews earn a commission and quote different prices from each other and from Dutch's current site, so we use the brand's own pages for today's pricing. Thingtesting's summary is AI-generated from owner reviews, which we read alongside the individual posts.

What is Dutch?

Dutch describes itself as an online veterinary telehealth service. Its homepage says a membership covers up to 5 pets with as many video consults as you need, and that 150+ common conditions can be handled from home, with prescription medication shipped in most U.S. states.

The pitch is convenience and cost: no crates, waiting rooms or long drives, and a year of unlimited care for less than the brand says a single in-person visit costs. It is aimed at pet owners who find clinic visits hard to arrange, have stressed or anxious pets, or have several animals.

Pricing

Dutch sells one membership covering up to five pets. These are the prices on Dutch's own site today:

The Dutch homepage also offers the same membership as 4 payments of $37.25.

Older figures circulate. One WortheBuck review quotes the membership at $199 a year, and the price was $132 a year in another WortheBuck review. These are not current; rely on the price at checkout.

Cancellation and refunds. The first WortheBuck review reports that annual memberships renew on a recurring basis and are not refundable. We could not confirm the full terms on the pages in our sources, so read the membership terms and turn off auto-renewal if you only want one year.

Dutch

The membership is a single plan, not tiers: the same price covers one pet or five. Medication is extra. If the vet prescribes something, you order it through Dutch's pharmacy, which says orders usually ship within 1-3 business days, per its homepage, and members get 20% off flea and tick products. This pharmacy step is where most owner complaints arise, from delayed or lost parcels to paid expedited shipping that did not arrive on time, so order refills well before you run out.

How Dutch vet visits work

The Dutch homepage sets out three steps: schedule a video appointment with a vet licensed where you live, order the prescriptions the vet recommends, and use unlimited follow-ups by message or video. Dutch says the first call lasts about 10 minutes, and that the vet reviews your pet's symptoms, history and any photos you share before recommending treatment.

If medication is needed, it is shipped through the pharmacy described above. Follow-up consults are included at no extra cost, which helps for ongoing problems like allergies or skin conditions.

What Dutch can and cannot treat

Dutch claims its vets cover more than 150 issues and that over 90% of cases can be handled by video, per its homepage. The WortheBuck review lists examples such as allergies, anxiety, arthritis, behavior, coughing, diarrhea, ear problems, flea and tick and urinary issues.

What it cannot do matters just as much. Conditions that need a physical exam, lab work, imaging or surgery still need an in-person vet, and emergencies should go straight to an emergency clinic. Prescribing is also limited in some states, so check that Dutch can prescribe where you live.

What owners like

Thingtesting's owner reviews give Dutch a 3.2 average, with 55% of reviewers saying they would recommend it, per its Dutch page. The praise centers on:

• Same-day video appointments that save a trip to the clinic.
• Knowledgeable, empathetic vets, even from owners who disliked other parts of the service.
• Allergy and anxiety treatment, with many owners reporting improvement.
• Convenience for stressed pets that hate travel.

What owners complain about

The complaints are specific and serious enough to weigh before you rely on Dutch:

• Lost or late medication. Several owners say prescriptions arrived late or not at all, including one dog left without allergy medication for over a week.
• Paid expedited shipping not honored. Owners report paying extra for faster delivery and still waiting, with one having to visit an emergency vet.
• Slow support. Owners describe slow replies, little urgency and difficulty escalating problems.
• Incomplete orders. One owner received treats but not the medication, another the medication but not the prescription food.
• Vet punctuality. A few describe vets who were late or distracted on short calls.
• State limits. Prescribing is not available everywhere.

These come from a minority of a polarized review base, but they cluster around the same weak point: getting medication to the door reliably.

Pros and cons

Pros

• One flat yearly fee covers up to five pets
• Unlimited video calls and follow-up messages
• Same-day appointments and knowledgeable vets, owners say
• Prescriptions shipped to your door
• Good fit for chronic, routine and behavioral issues
• Installment payments available

Cons

• Repeated reports of delayed or lost prescriptions
• Slow customer support when orders go wrong
• Cannot handle emergencies, labs, imaging or surgery
• Prescribing limited in some states
• Refund terms reported as strict
• Prices quoted on review sites are often out of date

Who it's for

Dutch suits you if you:

• have several pets, so one membership covers them all
• manage an ongoing issue such as allergies, anxiety or flea and tick prevention
• live far from a clinic or have a pet that hates travel
• want quick advice on whether a problem needs an in-person visit

You should skip it if you:

• need medication delivered quickly and reliably for a serious condition
• only see a vet once a year for vaccines, which telehealth cannot give
• live in a state where Dutch cannot prescribe
• want flexible refunds

Alternatives

Pay-per-visit services such as Vetster make more sense if you only need a vet once or twice a year, while Dutch's flat fee works out cheaper if you use it often or have several pets. Neither replaces a local vet for vaccinations, exams and emergencies.

Security & data

Signing up means sharing your pet's medical history, photos and your payment details with Dutch, and video calls take place inside its platform. Read Dutch's privacy policy before you join, share only what the vet needs, and pay by card so you can dispute charges if something goes wrong.

Bottom line

Dutch makes routine vet care faster and cheaper, especially for multi-pet households and ongoing conditions, and owners generally rate its vets well. Its pharmacy and support are the weak links, with repeated reports of late medication and slow fixes. Use Dutch for advice, follow-ups and non-urgent prescriptions, keep a local vet for anything serious, and check the current price and refund terms before you commit.

Our ratings

Overall: 3/5, because Thingtesting owners praise Dutch's convenient vet calls but give it only a middling average, citing unreliable medication delivery and slow support.

Dutch: 3/5, because the membership covers up to five pets for one yearly fee on Dutch's homepage, but owners report pharmacy delays and refund terms are reported as strict.

FAQ

Is Dutch legit?

Yes. Dutch is a real online vet service with licensed vets and a large membership base. Owner reviews are polarized, though: the vet calls get praise, while medication delivery and support draw repeated complaints.

How much does Dutch cost?

Dutch's homepage lists the membership at $12 a month, billed $149 yearly, or 4 payments of $37.25, per its homepage. Review sites often quote older prices, so check at checkout.

What can Dutch vets treat?

Dutch says its vets handle more than 150 common issues, such as allergies, anxiety, skin and ear problems, flea and tick and digestive upsets. Emergencies, exams, labs, imaging and surgery still need an in-person vet.

How fast do Dutch prescriptions arrive?

Dutch says prescriptions typically ship within 1-3 business days, per its homepage. Several owners report longer waits and lost orders, so do not leave refills until the last minute.

Can I cancel Dutch or get a refund?

An affiliate review reports that annual memberships renew automatically and are not refundable. Check the current terms before you pay and turn off auto-renewal if you only want one year.

Is Dutch available in my state?

Dutch works with licensed vets in your state, but prescribing is limited in some states. Check availability for your location before signing up.

Is Dutch worth it for one pet?

It can be if your pet needs regular follow-ups or ongoing treatment. If you only need a vet once or twice a year, a pay-per-visit service or your local clinic may cost less.